Spotify is one of the most downloaded applications available in the PlayStation Store, and it has tens of millions of active users every single day. However, just like any other app, Spotify has a few flaws, and there are times when it does not function properly on the PS4 console. In this troubleshooting guide, we’ll show you the different things you can do to try to fix any problem you’re having with Spotify.
Reasons why Spotify won’t load on your PlayStation 4 (PS4)
There are a wide range of potential causes for why Spotify is malfunctioning on your PlayStation 4. We know that some PS4 users have had trouble with the Spotify app on their consoles over the years, so we’ve put together some possible solutions that you can try.
It is important to keep in mind that using Spotify on the PS4 can give rise to a wide variety of problems, and that in this tutorial, we have grouped all of these problems together along with the potential solutions to each one.
How do I fix the problem where Spotify won’t play on my PS4?
If you’re having trouble with Spotify—for example, if the app isn’t playing songs, it won’t connect to the server, it won’t open, or it won’t let you log in—check out the solutions we’ve provided below. If you follow the solutions provided here, you can figure out which ones will work best for you.
- Check the status of the PSN server as the first fix.
One of the fundamental things that you need to do before beginning any kind of in-depth troubleshooting is to check and see if the PlayStation Network services are active and functioning properly.
Problems with the PSN servers are typically resolved within a set amount of time and don’t take very long to do so. In the event that there is a problem that is causing Spotify or apps on the PlayStation Network to become unavailable, Sony will typically provide an ETA for when the outage is anticipated to be resolved.
Fix No. 2: Force-quit and then restart the application.
If everything on the server side appears to be operating as it should, the next step that you need to take is to force close the application and then start it back up again.
Click here to end your session in the Spotify app:
- By pressing the PS button located on the controller, you can access your home screen.
- Find the Spotify icon and put your cursor over it, but do not click on it.
- To access the options menu, press the OPTIONS button located on your controller.
- Choose the option to close the application.
- To confirm, press the OK button.
- Restart Spotify and look for any errors it might be giving you.
Fix No. 3: Restart your PlayStation
If using Spotify is still unsuccessful for you, the next step that you can take is to try restarting the console in order to give it a fresh start. Because of this, the PS4 will be able to clear its system cache, and hopefully, this will fix the minor bug that is causing the app to stop functioning as it should. The following is what you are required to do:
- Put the PS4 into standby mode.
- Remove the power cable from the PS4, then wait half a minute after doing so.
- After thirty seconds have passed, reconnect everything and power on the console.
- Launch Spotify and ensure that it is functioning normally before continuing.
Fix no. 3: number four involves checking your internet connection.
If there is a problem with the internet connection in your home, it is possible that certain PS4 applications will not function properly. By troubleshooting your network, you can test how stable the connection between your PlayStation 4 and your network is.
Restart the components of the network.
Sometimes, restarting a network device like a modem, router, or switch is all it takes to get rid of bugs and fix small connection problems.
Also Read: How to Follow Someone on Spotify