While Spotify manages to nail your music experience by offering features like group sessions, offline mode, and AI-generated playlists, sadly, the same can’t be said about its app experience. And users have often been critical of its web player too. One such issue that’s consistent across all the platforms is when Spotify keeps logging you out for no reason.
If you’ve been wondering why Spotify is logging you out, you’ve landed on the right page. In this article, we’ll share some troubleshooting methods that should help you get back on track. So, let’s get started.
1. LOG OFF ALL DEVICES
If you have more than one device on which you are logged into your Spotify account, there is a possibility that someone else is using your account on one of those other devices. Therefore, if you want to see if that helps, you can try signing out of all of the devices using the website for Spotify. Here are the steps:
- Launch a web browser on your personal computer and go to the Spotify website from there. Now, if you haven’t already done so, please log in to your Spotify account.
- To get to your account settings, go to the top right of the page and click on the icon that looks like a person’s face.
- Simply scroll all the way down until you reach the bottom of the page, then click on the button that says “Sign out everywhere.”
It would be best if you gave the Spotify app another shot now that the problem has been fixed.
2. CHANGE THE SPOTIFY PASSWORD
If signing out of all of your devices doesn’t help, then it’s possible that someone has gained access to your Spotify password. In addition to that, another person is attempting to use the same account. As a result, Spotify strongly advises that you change your password whenever something like this occurs. Continue reading to find out how.
- Launch your web browser, and from there, go to the Spotify page where you can reset your password.
- Enter the password you’re currently using, then choose a new one. In the final step, select “Set New Password” from the drop-down menu to continue.
3. Remove all cleaning applications from your device.
The apps you use to clean your device are probably the worst threat to the other apps on your device. And using them can sometimes do more harm than good because they frequently force you to close apps in order to conserve memory and prolong the life of your battery. So, if your phone has any kind of cleaning app, either one that came with it or one that you downloaded separately, try temporarily turning it off or uninstalling it to see if that helps.
4. SPOTIFYING IMPROVEMENTS
If you haven’t updated the Spotify app recently, now would be a good time to do so. When problems of this nature are reported to developers, app updates are frequently released. It’s possible that Spotify’s most recent update has resolved the issues you’ve been having with the service. So, you should try updating the Spotify app on both your phone and computer to see if that fixes the problem.
5. DEACTIVATE ALL THIRD-PARTY APPLICATIONS
If you have connected any third-party applications to your Spotify account, then it is possible that these applications are the cause of Spotify signing you out of your account. As a result, you can examine whether or not the situation improves by denying access to Spotify to the third-party applications in question. The procedure is as follows:
- Go to Spotify’s website, and then sign in using the credentials associated with your account. Now, navigate to the profile icon located in the upper right corner of the screen, and select Account from the drop-down menu that appears.
- On the page that follows, navigate to the Apps tab located on the left side of the page. You’ll find a list of apps that can connect to your Spotify account in the following section. To revoke their access, select them in the list, then select the Remove Access button that appears next to their name.
6. Delete the app’s cache
Spotify, just like every other app on your phone, builds up temporary files in order to speed up the loading process and conserve bandwidth. This data that has been cached has the potential to cause problems for the application over time. Because of this, it is strongly suggested that you clear the cache on a regular basis.
- Launch the Spotify application on your mobile device. To access the Settings menu, select the gear icon located in the top right corner of the screen.
- Continue scrolling down until you reach the Storage section. You can get an idea of how much cache data Spotify has accumulated over time by looking at this section. To clear the cache, select the Delete cache option from the menu.
7. REINSTALL SPOTIFY
If none of the solutions presented above worked for you, you can try reinstalling the Spotify app on the device you’re using to see if that helps. After removing the app, you should restart your device before trying to reinstall the Spotify software.
Move to the sound of your music.
The problems with the Spotify app are nothing new. Resetting your password or logging out of all of your devices should solve the problem in the vast majority of instances. In that case, you are free to try one of the other options on this list. In the comments below, please share with us which of the potential solutions actually worked for you.
Also Read: How To Fix PS4 Spotify Not Working in 2022